Preface --List of Abbreviations --Digital Content Markets for Consumers: Characteristics, Challenges, and Legal Context --Classifying Digital Content: Good, Ser

This book analyses the most recent processes, laws and best practices for consumer dispute resolution and the law related to consumer redress.

This book provides a critical analysis of how digitisation affects established concepts and policies in consumer law. Based on evidence of the actual experience

Professor Litman's work stands out as well-researched, doctrinally solid, and always piercingly well-written.-JANE GINSBURG, Morton L. Janklow Professor of Lite

Cases and Materials on Consumer Law (4th ed.) retains its comprehensive coverage and has been completely updated to reflect new developments in the dynamic fiel