Looking at discretion broadly as the exercise of controlled freedom, this edited volume introduces insights from a range of social sciences perspectives. Tradit

When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it

On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these

We live in an algorithmic society. Algorithms have become the main mediator through which power is enacted in our society. This book brings together three acade

Ambulance services and paramedics perform critical roles in contemporary healthcare economies. Trained to work in the field and respond rapidly to emergencies,