Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to c

The Queen's new carriage, covered in gold and set with diamonds, vanishes. It is whisked into other realms, by supernatural energy. The Little penguins, and the

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations

An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected] Front Office Management in Hospitality Lodging Operat

If you need to know about the nature and operation of hotels as they exist today, this new book is for you. You will learn about the inner workings of a hotel,