""This book explores different concepts, factors, strategies, and practices that lead to the most effective and efficient way of utilizing, managing, and sustai

"This book explores different practices and theories of knowledge management that will lead to an efficient way of sustaining knowledge in order to improve orga

The public sector provides services to the public and does not expect to acquire financial gain; hence, the practices from the private sector could not be used

""This book explores different concepts, factors, strategies, and practices that lead to the most effective and efficient way of utilizing, managing, and sustai

We recognize knowledge management as a socio-technical phenomenon where the basic social constructs such as person, team, and organization require support from