The inspiring story of how a leading innovator in patient safety found a simple way to save countless lives. First, do no harm-doctors, nurses and clinicians sw

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff,

Healthy patients are dying of unknown causes in a San Francisco hospital and the Women's Murder Club decides to investigate the hospital's personnel. They disco

The Pocket Book is for use by doctors nurses and other health workers who are responsible for the care of young children at the first level referral hospitals.

"In Hospital Operations, two leading Operations Management experts and five practicing clinicians demonstrate how to apply new OM advances and metrics to substa