"This memoir tells the story of a man's deterioration from Alzheimer disease from two perspectives. His daughter, an English professor at Caltech, describes her

Twenty case studies explaining how to gently deliver a range of life's most awkward messages while causing minimal harm. Life constantly requires us to give oth

Showing someone you care begins with Finding the Right Words Here you'll find: • More than three dozen ways to say "Happy Birthday" • Welcoming words for ne

"For everyone who needs a hero or loves a good story, here is an inspiring collection of personal revelations from more than 100 remarkable men and women who sh

Teaches readers the right words and strategies to communicate comfort in difficult times.