How to Give Your Users the LIS Services They Want

How to Give Your Users the LIS Services They Want
Author :
Publisher : Facet Publishing
Total Pages : 209
Release :
ISBN-10 : 9781856046725
ISBN-13 : 1856046729
Rating : 4/5 (25 Downloads)

Book Synopsis How to Give Your Users the LIS Services They Want by : Sheila Pantry

Download or read book How to Give Your Users the LIS Services They Want written by Sheila Pantry and published by Facet Publishing. This book was released on 2009 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.


How to Give Your Users the LIS Services They Want Related Books

How to Give Your Users the LIS Services They Want
Language: en
Pages: 209
Authors: Sheila Pantry
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2009 - Publisher: Facet Publishing

DOWNLOAD EBOOK

In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources cont
Implementing Virtual Reference Services
Language: en
Pages: 171
Authors: Beth Thomsett-Scott
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2013-02-07 - Publisher: American Library Association

DOWNLOAD EBOOK

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference libra
The New Professional's Toolkit
Language: en
Pages: 257
Authors: Bethan Ruddock
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2012-05-23 - Publisher: Facet Publishing

DOWNLOAD EBOOK

This practical toolkit will be your guide towards career success and fulfilment as you make your way in the information sector. Each chapter captures the expert
Library and Information Science
Language: en
Pages: 305
Authors: Michael F. Bemis
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2014-03-03 - Publisher: American Library Association

DOWNLOAD EBOOK

This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals
Preparing a Guide to your Library and Information Service
Language: en
Pages: 79
Authors: Sylvia P Webb
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2017-10-03 - Publisher: Routledge

DOWNLOAD EBOOK

Discusses the choice of information that can be included as well as the different styles in which it can be presented.Covers not just the physical preparation b