The tourism industry is an industry of people and is directly dependent on the performance of activities, skills, professionalism, quality, and competitiveness.

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Dra

An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, th

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the

Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tour