A curious ambiguity surrounds errors in professional working contexts: they must be avoided in case they lead to adverse (and potentially disastrous) results, y

This book is published open access under a CC BY 4.0 license. This book addresses how organizations can deal with human fallibility in order to create space for

Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organ

Provides a look at the danger caused by simple human fallibility in a world of incredibly dangerous weapons

Thomas Gilovich offers a wise and readable guide to the fallacy of the obvious in everyday life. When can we trust what we believe—that "teams and players hav