Attention To Detail lays out a system -- a framework -- to help people develop and/or improve attention to detail in themselves, employees, or in teams or entir

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver

When pineapple cheesecakes start disappearing from the world's only Pineapple Cheesecake Factory across town, Crosley, a zany red crocodile, enlists the help of

Are you tired of feeling overwhelmed and scattered? Do you wish you could maximize your productivity and achieve success effortlessly? In Attention Management,

It's Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholde