Improving Public Services
Author | : Douglas J. Besharov |
Publisher | : Oxford University Press |
Total Pages | : 361 |
Release | : 2017 |
ISBN-10 | : 9780190646059 |
ISBN-13 | : 0190646055 |
Rating | : 4/5 (59 Downloads) |
Download or read book Improving Public Services written by Douglas J. Besharov and published by Oxford University Press. This book was released on 2017 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.