Continuous improvement is essential but not sufficient to assure an organizations continued success. In order to be a market leader or indeed even to survive in

In order to survive and attain market leadership, organizations must engage in longer-term strategic quality activities to address radical, paradigm-shifting im

This Edited Volume Power Quality - New Insights is a collection of reviewed and relevant research chapters, offering a comprehensive overview of recent developm

A renowned cognitive psychologist reveals the science behind achieving breakthrough discoveries, allowing readers to confidently solve problems, improve decisio

Arlene Fink outlines the basic concepts & vocabulary necessary for programme evaluation & illustrates how to review the quality of evaluation research so as to