Zusammenfassung: This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragme

With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elu

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for s

The Oxford Handbook of Professional Service Firms discusses firms providing services in the traditional professions such as law, accounting, and architecture as

Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of ser