ITIL V3 Planning to Implement Service Management
| Author | : Colin Rudd |
| Publisher | : The Stationery Office |
| Total Pages | : 336 |
| Release | : 2010 |
| ISBN-10 | : 0113311095 |
| ISBN-13 | : 9780113311095 |
| Rating | : 4/5 (95 Downloads) |
Book Synopsis ITIL V3 Planning to Implement Service Management by : Colin Rudd
Download or read book ITIL V3 Planning to Implement Service Management written by Colin Rudd and published by The Stationery Office. This book was released on 2010 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service management implementation; relationships, roles, organisation & structure and enablers and blockers to successful service management.
