ITIL® Intermediate Release, Control and Validation – 4 days The four courses in Service Capability is aimed at students who need deep knowledge of the proces

'ITIL(R) Intermediate Release, Control and Validation - 4 days The four courses in Service Capability is aimed at students who need deep knowledge of the proces

Who Knew ITIL Certification E-Learning This Quick and Easy Could Make You Look This Good. 'The Art of Service has dramatically changed the way we deliver employ

The first and second edition of this book and its accompanying eLearning course are regarded as a classic in its field. Now, in an expanded and updated version

The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art o