In this book, fascinating autobiographical accounts by leading scholars in a variety of fields and disciplines provide a rich introduction to the art and scienc

In this book, fascinating autobiographical accounts by leading scholars in a variety of fields and disciplines provide a rich introduction to the art and scienc

Design Journeys for Complex Systems is a designer's handbook to learn systemic design tools to engage stakeholder groups in collaborative design to address comp

Human beings cannot live without travelling. Nowadays, old, outdated ideas are waning and it is time for an intellectual journey into complexity. Life and all t

Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations.