John Seddon explains how successive governments have failed to deliver what our public services need and exposes the devastation that three decades of political

This study of leadership in the British civil service draws the lessons of how change in central government can be managed and implemented from a series of biog

Although it is seldom recognised as such by the public, the civil service is a profession like any other. The UK civil service employs 400,000 people across the

An entertaining and authoritative study of leadership in the British civil service from one of the top authors in the field. Kevin Theakston draws the lessons o

Despite the radical transformation of society associated with globalisation, shifting patterns of demography and the revolution in information and communication