This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estim

This book presents the proceedings of the IDEAS Conference, which is intended as a forum for a new generation of researchers. IDEAS is an arena that encourages

Offers a holistic approach to guiding product design, manufacturing, and after-sales support as the manufacturing industry transitions from a product-oriented m

The globalization of manufacturing is a key development in most industries over the last decade. New technologies like e-commerce, genetic algorithms, and neura

Going global can be risky business if you don't divest yourself of your ethnocentric thinking. You have to take into consideration your new market's language, w