The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manu

This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successfu

This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services c

More stringent quality standards and environmental/safety regulations as well as new process and chemical technology have changed industrial cleaning from a “

Service design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a con