The contemporary economic landscape features the prevalence of the service sector in economic systems, the pervasive servitisation of manufacturing, innovations

In modern business environments, ethical behavior plays a crucial role in success. Managers and business leaders must pay close attention to the ethics of their

Business model innovation is an important source of competitive advantage and corporate renewal. An increasing number of companies have to innovate their busine

What do shared service models involve? Which business processes can and/or should be shared? This ASM volume deals with such questions relating to the increasin