This volume highlights current research and developments on organizations and (their) performance against the background of ubiquitous complexity. It investigat

Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the

This volume highlights current research and developments on organizations and (their) performance against the background of ubiquitous complexity. It investigat

The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing indust

An increasing number of activities in everyday life are being evaluated and experienced in terms of performance metrics. This book examines this assemblage of n