Inappropriate health care is an escalating and expensive problem. It affects high income, middle income, and low income countries and wastes billions of dollars

The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions,

v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.

This book brings together world-class figures to provide an indispensable, comprehensive resource book on social science, health and medicine.

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community