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Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even as techn

In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them repor

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing gu