Offers the tools to sell and implement emotional intelligence training in your organization. Emotional intelligence matters more than ever. Personal qualities s

Based on the study of model programs and from hundreds of studies on the psychology of behavioral change, the 22 best-practice guidelines presented in this book

This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy developmen

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively?

An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emot