This book is a joint effort of researchers who have been involved in research-projects and programmes that have been trying to chart and reflect upon the implic

"In this well-informed yet anxious age, public administrators have constructed vast cisterns that collect and interpret a meteoric shower of facts. In Surveilla

As governments worldwide are entering the digital age, there are increasing expectations from citizens and stakeholders for a more responsive, efficient, and op

This book is a joint effort of researchers who have been involved in research-projects and programmes that have been trying to chart and reflect upon the implic

Will information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of informatio