"The information age has become a reality, and has brought with it many implications for public administration. New ICT's offer new opportunities for government

This book is a joint effort of researchers who have been involved in research-projects and programmes that have been trying to chart and reflect upon the implic

The information age has become a reality, and has brought with it many implications for public administration. New ICT's offer new opportunities for government

As governments worldwide are entering the digital age, there are increasing expectations from citizens and stakeholders for a more responsive, efficient, and op

In this well-informed yet anxious age, public administrators have constructed vast cisterns that collect and interpret a meteoric shower of facts. In Surveillan