Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research f

This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improv

Avedis Donabedian's name is synonymous with quality of medical care. He unraveled the mystery behind the concept by defining it in clear operational terms and p

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community