This book provides a straightforward, practical explanation of the theory, practice, and benefits of process-based management. Reviewers from across the globe h

Much contemporary research ignores or is dismissive of the growth of global religiosity, even though 90% of the global population sees the world through a commi

This book describes an approach to organizational management that focuses on the creation, accumulation, and delivery of value to customers and other stakeholde

This volume contains 27 papers in all. The papers included in this volume provide various facets of the management perspectives in the field of human resources,

Public value theory speaks to the co-creation of value between politicians, citizens, and public managers, with a focus on the public manager in terms of her co