The personal interface between clinician and patient is a misunderstood subject which can impact all areas of health care. Without adequate training in relation

This book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient- and family-centered and built o

In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most su

The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming

Something's happened now what do we do? What do I do? What do I really owe my loved one? And how can I even ask such a question? Having exchanged marriage vows