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In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples an
Language: en
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Type: BOOK - Published: 1996 - Publisher: Costano Books
Subtitled Heroes, Rescues and Architecture of the Early Coast Guard, this very complete record of the people, technology, architecture and exploits of the U.S.
Language: en
Pages: 292
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Type: BOOK - Published: 2002 - Publisher: iUniverse
Mention a diplomatic career and most people imagine high-level meetings, formal dress and cocktail parties. Few stop to think that behind the occasional glitter
Language: en
Pages: 450
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Type: BOOK - Published: 2018-10-09 - Publisher: New Society Publishers
The blueprint for an inspiring regenerative economy that avoids collapse and works for people and the planet. Humanity is in a race with catastrophe. Is the fut
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Pages: 101
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Type: BOOK - Published: 2013-05-21 - Publisher: Harper Collins
"The most valuable aspect of religion," writes Robert Lawrence Smith, "is that it provides us with a framework for living. I have always felt that the beauty an