Service Management Online
| Author | : Phyllis Drucker |
| Publisher | : |
| Total Pages | : 144 |
| Release | : 2016 |
| ISBN-10 | : 0117082937 |
| ISBN-13 | : 9780117082939 |
| Rating | : 4/5 (37 Downloads) |
Book Synopsis Service Management Online by : Phyllis Drucker
Download or read book Service Management Online written by Phyllis Drucker and published by . This book was released on 2016 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a practical guide for those in IT service management who have to create and develop efficient service request catalogues for consumer and business services. In order to have smooth online transactions, the service request catalogue is critical. The author defines the service request catalogue and goes onto to show how to optimally design and create a successful customer experience.
