"This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-comm

Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving in

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT s

'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This boo

The field of Information Science is intertwined with the complexity present in society. The study object in this field refers to data, information, and knowledg