Have you been led to believe that sales success is about learning killer closing techniques and being the master of selling anything to anyone? It isn't. If you

This helpful resource will show you what you’re doing wrong with selling and how to fix it. You make the right calls all day, you deliver your pitches flawles

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver

Every marketing guru says you should know your customer. But none of them ever show you how. Even worse, these gurus would say: "Just go out and talk to your cu

What do you see when you look at me? Do you see a daughter? A sister? A cousin? A friend? A mother? A granddaughter? An aunt? A niece? Or do you see a murderer?