Success with the Gentle Art of Verbal Self-defense
| Author | : Suzette Haden Elgin |
| Publisher | : Prentice Hall |
| Total Pages | : 312 |
| Release | : 1989 |
| ISBN-10 | : UVA:X001900985 |
| ISBN-13 | : |
| Rating | : 4/5 (85 Downloads) |
Book Synopsis Success with the Gentle Art of Verbal Self-defense by : Suzette Haden Elgin
Download or read book Success with the Gentle Art of Verbal Self-defense written by Suzette Haden Elgin and published by Prentice Hall. This book was released on 1989 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, the author extends her remarkable self-defense tactics against verbal abuse to the business world. Using fully dramatized scenarios that make effective business communications as exciting and suspenseful as a novel, she shows you how to quickly recognize verbal abuse ... gently defuse it ... and replace it with clear, courteous, effective communication.
