Talking to Humans is a practical guide to the qualitative side of customer development, an indispensable skill for vetting and improving any new startup or inno

Testing with Humans, the sequel to bestseller Talking to Humans, teaches entrepreneurs, innovation teams, and product teams how to run effective experiments. An

Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interact

An “intriguing, insightful” look at how algorithms and robots could lead to social unrest—and how to avoid it (The Economist, Books of the Year). After de