"Plan, structure, write, review, publish"--Cover.

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Tech

Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, cl

Every complex product needs to be explained to its users, and technical writers, also known as technical communicators, are the ones who do that job. A growing