New York Times Bestseller “An exquisite, hilarious and devastating dissection.” —Malcolm Gladwell Why do the English keep apologizing? Why are they so une

“Should be handed out . . . in the immigration line at Heathrow.” —Malcolm Gladwell Sarah Lyall moved to London in the mid-1990s and soon became known for

“Should be handed out . . . in the immigration line at Heathrow.” —Malcolm Gladwell Sarah Lyall moved to London in the mid-1990s and soon became known for

"A subject-author-institution index which provides titles and accession numbers to the document and report literature that was announced in the monthly issues o