In this book, Kozicki persuades the reader that successful negotiation need not be about conflict, and provides a step-by-step process for negotiating success.

Negotiation is stuck. It's time for something new. Almost everything is negotiable. Almost every interaction is a negotiation. And in no field is this clearer t

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an ag