The Differences Between Bs 15000 and Iso/Iec 20000

The Differences Between Bs 15000 and Iso/Iec 20000
Author :
Publisher : BSI British Standards Institution
Total Pages : 131
Release :
ISBN-10 : 9780580473487
ISBN-13 : 0580473481
Rating : 4/5 (87 Downloads)

Book Synopsis The Differences Between Bs 15000 and Iso/Iec 20000 by : Jenny Dugmore

Download or read book The Differences Between Bs 15000 and Iso/Iec 20000 written by Jenny Dugmore and published by BSI British Standards Institution. This book was released on 2006 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2.


The Differences Between Bs 15000 and Iso/Iec 20000 Related Books

The Differences Between Bs 15000 and Iso/Iec 20000
Language: en
Pages: 131
Authors: Jenny Dugmore
Categories: Business & Economics
Type: BOOK - Published: 2006 - Publisher: BSI British Standards Institution

DOWNLOAD EBOOK

Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard
ISO/IEC 20000 - An Introduction
Language: en
Pages: 237
Authors: Jan van Bon
Categories: Architecture
Type: BOOK - Published: 2008-03-03 - Publisher: Van Haren

DOWNLOAD EBOOK

Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish. CONTAINS THE TEXT FOR THE FULL ISO/IE
New Applications in IT Standards: Developments and Progress
Language: en
Pages: 368
Authors: Jakobs, Kai
Categories: Medical
Type: BOOK - Published: 2010-01-31 - Publisher: IGI Global

DOWNLOAD EBOOK

Provides essential research on developing, teaching, and implementing standards in global organizations and institutions.
Keeping the Service Going
Language: en
Pages: 126
Authors: Jenny Dugmore
Categories: Business & Economics
Type: BOOK - Published: 2005 - Publisher: BSI British Standards Institution

DOWNLOAD EBOOK

This book covers the service continuity and availability management, incident management and problem management processes, which are contained in clauses 6.3 an
Implementing ISO/IEC 20000 Certification: The Roadmap
Language: en
Pages: 213
Authors: itSMF International
Categories: Architecture
Type: BOOK - Published: 2008-03-03 - Publisher: Van Haren

DOWNLOAD EBOOK

ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such