Used by thousands of management staff throughout the human services field. This easy-to-read book is packed with many ideas which can be immediately implemented

The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders

Nearly 40 distinct areas are covered that contribute to a highly engaging organizational culture, which has been linked to employee commitment, engagement, perf

"Managers often learn how to lead and manage while doing their jobs. The Successful Manager's Handbook helps you fulfill two of your most important roles as a m

A complete volume of 12 crucial steps to effective management--perfect for home or office reference.