The Four Skills of Cultural Diversity Competence

Download or read book The Four Skills of Cultural Diversity Competence written by Mikel Hogan-Garcia and published by Brooks Cole. This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This concise and practical resource is designed to help readers develop their professional expertise in dealing effectively with cultural diversity. The author focuses on four skills: identifying and understanding diverse cultures, including personal cultures; learning the barriers to effective communication; practicing personal cultural competencies, such as dialogue and conflict-recovery; and designing and implementing organizational changes to foster diversity competence. This interactive workbook is filled with tips, worksheets, self-tests, and strategies.