The Lean Toolbox for Service Systems
| Author | : John Bicheno |
| Publisher | : Picsie Books |
| Total Pages | : 0 |
| Release | : 2008 |
| ISBN-10 | : 0954124448 |
| ISBN-13 | : 9780954124441 |
| Rating | : 4/5 (48 Downloads) |
Book Synopsis The Lean Toolbox for Service Systems by : John Bicheno
Download or read book The Lean Toolbox for Service Systems written by John Bicheno and published by Picsie Books. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.
