The innovative capacity of voluntary organizations has become a touchstone for their role in providing public services. Across the world there are increasing pr

Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge

Voluntary Organizations and Public Sector Delivery examines how aspects of voluntary sector employment are affected by its engagement with the growing trend to

In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successfu