When you start a new job, you are in a “temporary state of incompetence,” faced with having to do the most when you know the least. Tom Neff and Jim Citrin,

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When you start a new managerial role, there is an inevitable contrast between what you believed you would find and what you’re actually faced with. And Now Wh

Looking down the barrel of a gun is a bad time to realize that your people skills need work. But this is where Steve found himself early in his career. Just whe