A Hotel Manager's Handbook
Author | : Vincent P. Magnini |
Publisher | : CRC Press |
Total Pages | : 258 |
Release | : 2016-01-06 |
ISBN-10 | : 9781771883498 |
ISBN-13 | : 1771883499 |
Rating | : 4/5 (98 Downloads) |
Download or read book A Hotel Manager's Handbook written by Vincent P. Magnini and published by CRC Press. This book was released on 2016-01-06 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify act