Building & Managing a World Class IT Help Desk
| Author | : Bob Wooten |
| Publisher | : McGraw-Hill/Osborne Media |
| Total Pages | : 608 |
| Release | : 2001 |
| ISBN-10 | : UOM:39015053382597 |
| ISBN-13 | : |
| Rating | : 4/5 (97 Downloads) |
Book Synopsis Building & Managing a World Class IT Help Desk by : Bob Wooten
Download or read book Building & Managing a World Class IT Help Desk written by Bob Wooten and published by McGraw-Hill/Osborne Media. This book was released on 2001 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get full details on how to set up an efficient help desk using this comprehensive resource. Real-world examples and step-by-step instructions for doing everything from choosing a staff to implementing the latest technologies make this book truly a blueprint for help desk success.
