Civility in Business and Professional Communication

Download or read book Civility in Business and Professional Communication written by Rod Troester and published by Peter Lang. This book was released on 2007 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Civility has become one of the new century's "hot-button" words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, setting the stage for specific elaboration of recommended practices in six particular business communication contexts. Explanations and recommendations for civil communication include concrete examples from America's leading corporations as well as testimony from communication professionals currently working in business and industry."--BOOK JACKET.