“Globally, emergency services are witnessing a period of unprecedented uncertainty and change caused by pressure on their budgets, reduced manpower and changi

Public organizations are increasingly expected to cope with crisis under the same resource constraints and mandates that make up their normal routines, reinforc

Today’s public managers not only have to function as leaders within their agencies, they must also establish and coordinate multi-organizational networks of o

This volume constitutes a first approximation for the use of systems approaches and dynamic performance management as tools for collaborative governance. The ch