Customer-Centric Knowledge Management
Author | : Minwir Al-Shammari |
Publisher | : Information Science Reference |
Total Pages | : 315 |
Release | : 2011-07-01 |
ISBN-10 | : 1613500912 |
ISBN-13 | : 9781613500910 |
Rating | : 4/5 (12 Downloads) |
Download or read book Customer-Centric Knowledge Management written by Minwir Al-Shammari and published by Information Science Reference. This book was released on 2011-07-01 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher.