Customer Knowledge Management

Customer Knowledge Management
Author :
Publisher : IGI Global Snippet
Total Pages : 360
Release :
ISBN-10 : 1605662585
ISBN-13 : 9781605662589
Rating : 4/5 (85 Downloads)

Book Synopsis Customer Knowledge Management by : Minwir Al-Shammari

Download or read book Customer Knowledge Management written by Minwir Al-Shammari and published by IGI Global Snippet. This book was released on 2009 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy for sustainable competitive advantage. Provides coverage of CKM concepts, methodologies, tools, issues, applications, and future trends.


Customer Knowledge Management Related Books

Customer Knowledge Management
Language: en
Pages: 360
Authors: Minwir Al-Shammari
Categories: Business & Economics
Type: BOOK - Published: 2009 - Publisher: IGI Global Snippet

DOWNLOAD EBOOK

Introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy for sustainable competitive advantage. Provides coverage
Customer-Centric Knowledge Management
Language: en
Pages: 315
Authors: Minwir Al-Shammari
Categories: Customer relations
Type: BOOK - Published: 2011-07-01 - Publisher: Information Science Reference

DOWNLOAD EBOOK

"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic a
Strategic Management in the Knowledge Economy
Language: en
Pages: 355
Authors: Marius Leibold
Categories: Business & Economics
Type: BOOK - Published: 2007-06-27 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Due to the dramatic shifts in the knowledge economy, this book provides a significant departure from traditional strategic management concepts and practice. Des
Customer Knowledge Management
Language: en
Pages: 152
Authors: Silvio Wilde
Categories: Business & Economics
Type: BOOK - Published: 2011-01-04 - Publisher: Springer Science & Business Media

DOWNLOAD EBOOK

Managing and transferring knowledge - at the right time, in the right place and with the right quality for customers - enables companies to survive in times of
Encyclopedia of Knowledge Management, Second Edition
Language: en
Pages: 1652
Authors: Schwartz, David
Categories: Computers
Type: BOOK - Published: 2010-07-31 - Publisher: IGI Global

DOWNLOAD EBOOK

Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. T